Smart Lock Installation Questions

The installer measures the existing bore diameter, door thickness, and backset before selecting or confirming the lock model. If those dimensions match the lock’s requirements, no new drilling is needed. If they do not, a small alignment correction or a different lock model is discussed before any fitting begins.

A deadbolt that binds or does not throw fully leaves the door unsecured even when locked. Over time, a strained motor on a smart lock will fail entirely, leaving you locked out or unable to secure the door remotely. Addressing the alignment issue at installation prevents both outcomes.

Many smart locks are designed to use the existing deadbolt bore, so no new holes are needed when the bore diameter and backset match. If the existing opening is non-standard, a small adjustment may still be required. The bore check at the start of the visit determines this before any work proceeds.

The installer connects the lock to your home Wi-Fi or the lock’s own hub, then walks you through setting your access codes. A full lock and unlock cycle from the app and from the keypad confirms both methods work. You leave the visit with codes set and the app confirmed on your phone.

Yes. Condominium units often have specific door thickness and bore requirements set by building management. Before any fitting begins, the door specs are verified against those requirements so the chosen lock is compliant and the installation does not conflict with building rules.

The estimate covers an on-site bore and door thickness check, the fitting and calibration work, strike plate alignment, and app or keypad pairing. The scope and price are provided in writing before any work is scheduled, so you know exactly what is included.